Abbey View, Whitby

First of all, I would like to say that there are reviews with regards to cleanliness. We found this property to be spotless and fresh. Absolutely no complaints at all. However, the main reason we booked this was for the hot tub. Unfortunately, it was cold on the first night. We called the owners and they came straight round to address the issue but they had changed the water that day. They must know how long it takes to warm up as it is their hot tub. It was still not warm by the 10pm curfew so we all missed out on it for that night. The kids were really disappointed. Why can't it be filled with hot water? Either way, hugely disappointing. The other issue is the cooking utensils. This is a high end and very expensive property. The pans and cooking trays are old and need replacing. There is no decent frying pan to cook eggs in for the full English. For a couple of hundred quid, they could get a really good set in. We managed but again, really disappointing. Overall, we enjoyed our stay but these issues spoilt it somewhat and hence, the rating. Would we stay again? Yes, if these issues were addressed.

Spacious comfortable accommodation, with just about everything required for a long weekend. Near to town centre. No problem parking on drive. Would definitely recommend.

The property is in need of a makeover, marks all over walls, stains on carpets, ... The property is in need of a makeover, marks all over walls, stains on carpets, mould all round shower tray, drawers in bedrooms were dirty with hairs in, the kitchen bin was broken and rusted , drawers in kitchen were dirty and had bits of food in , ovenware in poor condition, although property is in a good position would not recommend due these issues

Few Staines here and there, But cannot fault the property, close to town, quiet and very accommodating. Overall

Fitted sheet was only double sheet and the bed was king size so we couldnt get it on the bed so had to sleep for 5 days on the mattress. Pillow cases too small to get the pillows in just too tight for the pillows. such a shame as the house was lovely. Very clean and plenty it the the right equipment. we had a lovely hot week and still did enjoy ourself so dont be put off the house and the hot tub was great such a shame about the sheet and pillow cases

The place is lovely and a great location. We enjoyed our stay, however we found a few issues. The bedside drawers in the twin bedroom were dirty along with stains on the towels. There was a pill of some sort on the floor of the ground floor bedroom. There was a dirty mark on the tiles below the toilet roll holder in the upstairs bathroom. The wall next to the sofa in the dining area was dirty, as was the arm of the sofa. There were lots of cobwebs in the skylight above the dining table. The hot tub was dirty. And the sheet that was on the kingsize bed upstairs was too small. I have taken photos if you require them.round floor. There was a dirty mark on the tiles below the toilet roll holder in the upstairs bathroom. The wall next to the sofa in the dining area was dirty, as was the arm of the sofa. lots of cobwebs in the skylight above the dining table. The hot tub was dirty. And the sheet that was on the kingsize bed upstairs was too small. I have taken photos if you require them. These are all easy fixes, main issue is the cleaning. Despite the issues I would still recommend and return.

Amazing house, lovely and spacious with only a 5 minute walk to town. My only couple of gripes were that the non stick pans were in pretty bad shape due to people scraping them with metal utensils and no kitchen roll on arrival but apart from that amazing, would definitely recommend.

We had a lovely stay here . We would come back again . We recommend getting clothes airier as fantastic have washing machine but no where to air clothes . Also the light stay on continuously outside all night which makes it difficult to sleep in front bedroom . No means is this let down as like said this is what we would have preferred cannot fault this facility although feel Horus undersold this was a gem ! And views form proper form upstairs were amazing l! We had best stay

Had a great week at Abbey View, the property is in a perfect location, only a short walk from the town centre, even closer once we discovered the shortcut path on the other side of the close. Read a few bad reviews about parking, noise and smells from the dog breeder next door. Had no trouble getting a large SUV estate onto the drive and am sure a second would have fitted too. As for the dogs other than the very occasional bark we didn't know they were there, certainly much quieter than a lot of dog owners we know! The hot tub was great and being covered we used it in the pouring rain and wind. The floating chlorine dispenser meant the water was perfect all week rather being overdosed to try and make it last a week as often happens. The only very minor faults were that there was a teapot but not a cafetiere for coffee and no replacement bin bags. Sure we will return.

Beautiful place . .the only thing I would suggest is some blinds maybe on the patio doors and side windows.

An amazing place to stay couldnt fault it

Everything as advertised. Had a very comfortable stay. 10 mins walk into town, parking a great bonus. Would recommend.

Wow, a beautiful property and once youve worked out the short cut a 10 minute walk from the harbour. The hot tub was a nice touch and would definitely recommend the stay. Thank You so much!

Overall very good. Positives Great location close to the centre etc Off road parking Lots of storage Good central heating Lots of light, fresh and modern feel Comfortable sofa and beds TV's Washing machine Lighting A few niggles Carpets downstairs has some stains No oven gloves supplied had to use towels Hot tub cover very difficult to put back on

My family had a great week staying in this cottage, which was local to a childrens playground and within walking distance of the harbour and shops. The beds were very comfortable as was the lounge. The kitchen had plenty of surface area and had a good range of pans and baking trays. It was a shame that something as simple as a toaster could not be replaced fairly quickly as we used this every day. The base of the oven was dirty with something spilled and baked on over some time. I did attempt to clean this but my soft scourer was only able to remove the edges of the marks. We only used the oven to heat pizza and it worked well, as did the microwave. The parking says it takes 3 cars and there are 2 entrances to the drive with a high wall between the 2. The picture is a bit misleading as one entrance is extremely narrow and there is a large shrub that comes across the entrance and cannot be avoided if parking there. The other entrance is a good metre wider and easier to reverse into but only a small car could get round the corner to park in the middle bit of the driveway. We had 2 long cars and the picture makes it look as if the whole driveway is open to the road and is deeper from the road to the front of the house, that is the only reason I mention it. We managed the drive with the 2 cars reversed straight back although we only used 1 car in the wider gateway once there due to the narrow width and Buddleia bush in the way of the other. The hot tub was good and there was a picnic table and a small table with 2 chairs to sit at in the back garden.

Lovely stay at Abbey View, very comfortable, lots of space and loved the hot tub! Great location in a quiet road but walkable distance to the town. Slightly disappointed there was no welcome basket and no extras e.g. hand wash, as we usually have these in other holiday homes and we had to go and buy our own towels as only one supplied per guest and these were small. These are only suggestions though to improve the house even more as we would thoroughly recommend a stay here.

Lovely accommodation with excellent facilities for a home from home holiday. Comfortable beds tv in every room and 2 shower rooms. Hot tub an excellent bonus.

Had a lovely stay at Abbey View, the property was clean and comfortable in a quiet location and the hot tub was an added bonus. Location was great only a 5 minute walk down to the harbour with an abundance of shops, restaurants and bars. My only recommendation would be to have black out blinds in upstairs front bedroom as the light came into the room from 4.30 am. Other than that it was perfect for us. We would return and definitely recommend to family and friends.

As with other comments, found it odd to not have more local info in a file, or a guest book. 2 toilet rolls between 6 was also limited, no replacement bin bags provided. Other than that, house was perfect for what we wanted. Comfortable beds, generous size wise.

Perfect weekend break could have stayed longer Spacious well planned and ... Perfect weekend break could have stayed longer Spacious well planned and equipped holiday home ideal for grandparents parents and 2 children Never had a many tvs 5 in a holiday home before and channel selection to suit everyone Plenty of room if needed own space If bad weather it would work perfectly plenty of floor space to play garden small but then you do not go to a lovely seaside resort with lots to do to stay in The walk to to harbour is 5 minutes downhill walk steep back up great exercise sets you up for the hot tub A previous review complaint regarding dogs next door really not a problem and Im not a dog lover at all Very quiet neighbourhood even the seagulls quieter because you are further back Recycle bin would be a good idea

The property is finished to a very high standard and feels very luxurious and immaculately clean. I would say its more suited to older children and adults as the tables are glass and thick comfortable carpets in the dining area that could easily get stained. There werent any plastic items other than cups like plate or cutlery that young children could use. As of yet there arent any games, books or homely items like teacoffee so make sure you pack what you need. There also isnt any leaflets of local attractions or guest book that we usually use for extra ideas. The view of the Abbey is very clear and pictures dont do it justice. The hot tub is in a wooden building so can be enjoyed when its raining or snowing in our case. The house was lovely and warm, beds very comfortable and kitchen was well stocked with cooking items. We didnt see an option for recycling which would be nice. The luxury house, short distance to the town and a walk away from a lovely park made the trip . Thank you

Had a lovely break, house really nice and clean great stay.

Had a wonderful time during our stay at Abbey View. The house was great. It was clean and had everything we needed. The hot tub was also a plus! It was so nice to go out exploring Whitby then come back and relax in the hot tub despite the cold weather. Would 100 recommend!

Lovely house with everything we needed. Spotlessly clean. The driveway may be a bit tight for 3 cars but we only had one, so not an issue. We had a problem with one of the French doors coming off it's hinge, which we reported on Wednesday. We managed to get it back on & locked. Nobody had been to look at it when we left on Friday but may be that they were going to check it that day.

It is a lovely, modern, spacious home with a large kitchen diner. It is ideally situated with only a short walk into town, and it has car parking space for more than one vehicle which is a bonus in Whitby. We enjoyed it so much that we have already booked for next year.

We found Abbey view to be spotlessly clean, and my wife is an expert on dust detection. It has high quality, and very comfortable furnishings, with bed linen and towels also spotless. Whitby was a great place, and a handy location for us, as we live in the south east, and my wife has family in the north east, therefor we were able to use the holiday let as a staging post for visiting. The facilities at Abbey view are very good, the hot tub had some use, and the TV channels were the best we have ever found in a holiday let. We have had many holiday cottages, and we find that Abbey view amongst the best. I have read other reviews on this cottage, and wonder if we were at a different location to these, we could nit pick, and search some faults if we tried, but we were on holiday, and didn't want to waste time. We had no rashes from the hot tub, found no hairs in it, in fact it was crystal clear. As we are NOT dog lovers, we were happy with the no pet policy at Abbey view, but not too happy to find a Doberman breeding kennel next door. Although the owners seemed responsible people, we were still aware when the dogs were in the back yard. This is probably the only reason to prevent use coming back to Abbey view.

Unfortunately, Abbey View did not meet our expectations as the level of cleanliness was poor. The bedside drawers in the main upstairs bedroom were dirty so we didnt use them during our stay. The washing machine seal was filthy. We had to wash dinner plates before use as some had food on still from previous guests. The hob was very dusty and definitely did not look like it had been cleaned ready for new guests. The toilet seat was loose. We didnt want to have cleaners visit during our stay so we managed without these issues being rectified although we did make Sykes aware of the issues during our stay. Hopefully, these issues will be rectified before future guests stay although Im not convinced as the owners response to our concerns was that the property was spotless and they had cleaned it themselves. However, on the 3rd and final day of our stay we decided to check the hottub in preparation for use on that night, as it was my birthday and we were looking forward to using the hottub. Unfortunately the path leading to the hottub was very dirty. Once the hottub cover was removed we found debris and hairs in the water. The inside edges were dirty also. The hottub certainly did not look clean and infact looked rather unhygienic. We contacted Sykes 10am and received a response approx 2PM yet there was no offer to rectify the hottub problems so we could have one night of use. Instead we were asked to send photos which we did to the best of our ability. The photographs were sent to the owner the following day, around 24 hours later by which time we had left the property! The owner did not even have the decency to offer an apology or acknowledge that the standards were below acceptable instead making out that we were in the wrong. The owner seemed to assume that we wanted compensation although we had not made such a request at any point! Its not about the money, its about the lack of apologyownership and a birthday break ruined. We couldve booked an alternative property without a hottub instead of wasting extra money on Abbey View which advertised a hottub but certainly did not look like it had been emptied and cleaned in preparation for our stay as is a minimum standard.

Abbey View is a lovely spacious and contemporary holiday home that was well suited to our family group of 4 adults and 2 children. The property was very clean and well presented and the open plan kitchen dining area was well equipped and furnished. We enjoyed using the sunny patio and hot tub each evening. The centre of Whitby is within 15 minutes walking distance and the surrounding North Yorkshire coast is easily reached. We used local fish and chip restaurants and also ate at Pizza West and Cosa Nostra, all of which are recommended.

Lovely house, very comfy beds, great hot tub, convenient location, but a few small areas stopped this from being a perfect stay. Agree with other reviews regarding the notices about the hot tub which overpower the beautiful dining area, similarly the number of notices about the cutlery drawer location. There is no blue recycling bin, no bin bags were left at all and I have never stayed anywhere else and been provided with an already used kitchen sponge. Again as in previous reviews why not cut the bush back which makes the second entrance to the driveway redundant, it's a 2 minute job!

House was absolutely filthy,tired and scruffy. Totally not as represented on the website. Nothing in the house like basic cleaning items,had to go shopping to kit it out.Dirty bucket and mop left in bathroom,mirror broken off wall in bedroom, all cupboards filthy inside, Cobwebs everywhere, stained bedding,carpets filthy, the list goes on.We have taken extensive photographs as evidence and made a complaint.

The house was ideal for 3 adults and 2 infants. Nice outdoor space, secluded but with afternoon sun. Hot tub was great, and one of the main reasons for booking decommissioning this would be a mistake. Good location, close to town and the park. Only negatives were the drive just knock the wall down, or at least cut down that huge bush, and the fridge door that opened on to the kitchen door and locked with the freezer door, trapping fingers.

Parking was not easy and didn't represent the views of the property on the web site. Only one narrow entramceexit was able to be used as a shrub was growing over one which would have scratched any car going in or out. Consequently multiple 3 point manoevers were needed to get a second car back out. The original posting claimed parking for 3 cars!!!! Apart from that, the property was well situated in a quiet area with good internal facilities provided.

Place needs a dam good clean! ! Nextdoor to a property that breeds Doberman dogs! Hot Tub is terreible!! We got Pseudomonas aeruginosa hot tub rash From it because it hadn't been cleaned properly. Complained to The Owner and Sykes. Repy was take us to a small claims court as hot tubs are not covered in there terms & conditions. Will not be booking with Sykes ever again!!!

Overall, the accommodation is very good the house is very spacious and well located for the town centre. We liked the mood lighting and the layout of the kitchen and all the appliances worked. The beds and furniture were comfortable and we liked all the TVs! However, this was spoilt a bit by a few issues. Most importantly, we had problems with the hot tub the water went green by the third day despite us following the 'rules'. This was still the case after someone visited to put more chlorine tablets in it we have a hot tub at home so we know how to look after one and what to avoid e.g. fake tan. As the tub was one of the main reasons for choosing the property, this was very disappointing, especially as this problem had also been raised in reviews by previous occupants and not been sorted. We were also surprised that there was no 'welcome pack' on arrival and a distinct lack of hand wash and other toiletries in any of the bathrooms. The bath towels provided were small. Although these are minor things, they combined to give the feel that costs were being cut where possible.

Great property, nice and modern, only 10 mins walk into town, 3 car park spaces on the driveway, great hot tub and nice and private garden. Only downside was the British weather but it was February. Will definitely book again 100

Lovely spacious property in a great location just 10 mins walk from Whitby centre. The house was very well equipped with everything we needed lots of crockery, cutlery, utensils, glassware. We loved the hot tub and kitchen underlighting and mood lighting. The tea coffee squash & biscuits were a nice touch. We really enjoyed our stay. Thank you.